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Russums provide clothing, knives, equipment and books to the catering and hospitality industry. All our products are intended for use in a commercial environment and are of a quality level demanded by professionals and serious cooks.

We want you to be completely satisfied with your purchase from Russums, and if the goods ordered are not to your satisfaction we offer a money back guarantee when goods are returned to us unused, in perfect condition and in their original packaging, within 28 days of delivery.

Delivery and return costs will only be refunded if an item is faulty.

Please note that we reserve the right to charge a restocking fee for goods returned.

Items which have been embroidered, altered to a customer specification or ordered specially cannot be returned unless faulty.