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Browse our Customer Testimonials

We pride ourselves on customer satisfaction, and would like to share some of the comments our customers have passed onto us.

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Products and service.

I would recommend your company on the basis of the quality of the goods received, and the outstanding customer service I have experienced, from Carol Tucker in particular. I look forward to a long business relationship with Russums.

Paul Johnson

Russems exceptional service

we ordered the wrong size (totally our fault) and didn't keep the packaging.

russems were excellent, accepting the products without the original packaging (which is part of their T&C's) and replaced without question.

we are please to recommend them purely on customer service (but their products are great too).

Bill McCallum

Kamado Joe

Arrived today (as quoted)..packaged superbly.
Looking forward to BBQing.

Cheapest on line for this product...due to free P&P.

Bill Megarry

Brass scale weights

Ordered Weight Brass 10g Weight Brass 5g. Easy sight to look around, excellent prices and super fast delivery. Highly recommend Russums


bib aprons

Excellent service and good quality value for money as usual from russums, best clothing for the larger chef money can buy


Peerless service with great attention to packaging and presentation. Despatch was within a couple of hours via Federal Express who delivered the following morning. My mother first purchased from here (in person) over 30 years ago (it was a lovely old fashioned shop cum warehouse back then) and the knives which she bought are in my kitchen drawer now. It looks like standards have been maintained.

Happy customer

Bib Apron

Bought two of these for my grandson who is training to be a chef. Delivery was fast and product is just what was wanted!



You're the geratest! JMHO


My niece is struggling financially at college as she has to work weekends just to cover bus fair. We all had a whip round and acrued some money. We chose what she wanted and she was so happy, when all the items arrived. Thank you Russums for you affordable prices, options, quantities, help and delivery. She is happy. Merry Christmas.


Received the order very quickly. Quality is excellent and very reasonably priced. Thank you


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